We ship across Europe in 7 to 14 business days. Once your order is dispatched, you'll receive a tracking link by email so you can follow your package every step of the way.

EU customers have the right to return any physical product within 14 days of delivery, no questions asked — as guaranteed by EU Consumer Rights law. Items must be unused and in original packaging. Digital products (PDF guides) are non-refundable once downloaded. To start a return, contact us at support@formacoworld.com.

Yes. Every product in our collection goes through a careful selection process before it appears in our store. We only carry products that meet our quality standards and that we'd genuinely recommend to friends and family.

Wrap the belt securely around your lower back or core area, select your preferred intensity, and use for 15 to 20 minutes per session. Start at the lowest intensity and adjust as needed. Avoid use on broken skin or if you have a medical condition — consult a doctor first.

The removable cover is machine washable at 30°C on a gentle cycle. The memory foam core should not be washed — air it out occasionally in a well-ventilated space. Do not expose the foam to direct sunlight for extended periods.

We're a small team and we read every message. Reach us at support@formacoworld.com and we'll get back to you within 24 hours on business days.