Política de privacidad
PRIVACY POLICY
Last updated: August 2026 · formacoworld.com
1. WHO WE ARE
This Privacy Policy explains how FORMA ("we", "us", "our") collects,
uses and protects your personal data when you visit or make a purchase
from formacoworld.com.
We are the data controller:
David Arribas Álvarez, trading as FORMA
Calle el Carnizal, 28751 La Cabrera, Madrid, Spain
Contact: support@formacoworld.com
2. WHAT DATA WE COLLECT
- Identity data: name, email address, phone number
- Delivery data: shipping address
- Payment data: processed securely by our payment provider — we never
store card details
- Technical data: IP address, browser type, pages visited, time spent
on site
- Order data: products purchased, order history, communications with us
3. HOW WE COLLECT YOUR DATA
Directly from you when you place an order, contact us or subscribe.
Automatically via cookies and similar technologies when you browse our
store. From third parties such as payment processors and our logistics
partner.
4. HOW WE USE YOUR DATA AND OUR LAWFUL BASIS
- Processing and fulfilling your order — performance of a contract
- Order confirmations and shipping updates — performance of a contract
- Customer support and enquiries — legitimate interests
- Improving our website and products — legitimate interests
- Accounting and tax records — legal obligation
- Marketing emails — consent
- Advertising cookies and the Meta Pixel — consent
5. SHARING YOUR DATA
- Teemdrop — our fulfilment partner, which receives your name and
delivery address solely to dispatch your order
- Shopify — our e-commerce platform, which processes and stores order
data
- Payment processors — to handle transactions securely
- Meta Platforms Ireland Ltd — advertising and measurement data, where
you have consented
- HM Revenue & Customs and other authorities — where required by law
We never sell your personal data.
6. INTERNATIONAL TRANSFERS
We are established in Spain and our fulfilment partner operates outside
the United Kingdom. Where your data is transferred outside the UK, we
rely on the UK's adequacy regulations or on the International Data
Transfer Agreement, together with appropriate safeguards.
7. COOKIES AND THE META PIXEL
Our store uses cookies and the Meta Pixel. The Meta Pixel collects data
about your activity on our site and shares it with Meta so that we can
measure and target advertising. This is personal data, not anonymous
data.
Non-essential cookies, including advertising cookies, are only set if
you consent through our cookie banner. You can change or withdraw your
choice at any time using the cookie preferences link in our footer.
8. DATA RETENTION
We keep your personal data only as long as necessary. Order and
accounting records are kept for 6 years to meet tax requirements.
Marketing consent records are kept until you withdraw consent.
9. YOUR RIGHTS
Under the UK GDPR and the Data Protection Act 2018 you have the right
to access your data, correct it, have it erased, restrict or object to
processing, request data portability, and withdraw consent at any time.
To exercise any of these rights, contact support@formacoworld.com. We
will respond within one month.
10. DATA SECURITY
We use appropriate technical and organisational measures to protect
your personal data against unauthorised access, alteration, disclosure
or destruction. All transactions are encrypted via SSL.
11. THIRD-PARTY LINKS
Our store may link to third-party websites. We are not responsible for
their privacy practices and encourage you to read their policies.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be
published on this page with an updated date.
13. CONTACT & COMPLAINTS
FORMA · David Arribas Álvarez · support@formacoworld.com
If you believe your data has been handled unlawfully, you have the
right to complain to the UK Information Commissioner's Office at
ico.org.uk, or on 0303 123 1113.