Verzendbeleid
SHIPPING POLICY
Last updated: August 2026 · formacoworld.com
1. ORDER PROCESSING
All orders are processed within 1–3 business days of payment
confirmation. Orders placed on weekends or public holidays are
processed on the next business day.
You will receive an order confirmation email immediately after
purchase, and a shipping confirmation email with tracking information
once your order has been dispatched.
2. WHERE WE SHIP
We ship to addresses in the United Kingdom. If your address is not
accepted at checkout, contact us at support@formacoworld.com.
3. DELIVERY TIMES
Estimated delivery to the United Kingdom is 7–14 days from the date of
purchase, including processing.
These are estimates and are not guaranteed. Delays may occur due to
customs processing, carrier disruption or high-demand periods. Unless
otherwise agreed, your order will be delivered within 30 days of
purchase.
4. SHIPPING COSTS
Delivery is free on all UK orders. No shipping charges are added at
checkout.
5. MAXIMUM ORDER VALUE
Orders are limited to a maximum value of £130. This keeps every parcel
below the UK's £135 import threshold, so you are never charged import
VAT, customs duty or a carrier handling fee on delivery. If you wish to
order more, please place a second order.
6. IMPORT VAT & CUSTOMS
All prices shown include UK VAT. Because every order is capped at £130,
VAT is collected by us at the point of sale and nothing further is
payable by you when your parcel arrives.
7. ORDER FULFILMENT
Orders are fulfilled and dispatched by our logistics partner Teemdrop.
Your name and delivery address are shared with Teemdrop solely to
fulfil your order. See our Privacy Policy for details.
8. TRACKING YOUR ORDER
Once your order ships you will receive a tracking number by email.
Please allow up to 48 hours for tracking to update after you receive
the shipping confirmation. If you have not received a tracking email
within 5 business days of your order, contact us at
support@formacoworld.com.
9. LOST OR DELAYED PACKAGES
If your order has not arrived within the estimated delivery window:
1. Check your tracking number for the latest update
2. Check with neighbours or your building's reception
3. Contact the carrier directly with your tracking number
If the carrier confirms the package as lost, contact us and we will
arrange a replacement shipment at no cost to you.
10. INCORRECT ADDRESS
Please ensure your delivery address is complete and correct at the time
of purchase. If you notice an error after placing your order, contact
us immediately. We will do our best to update it but cannot guarantee
changes once the order has been dispatched.
11. RETURN SHIPPING
If you cancel your order under your 14-day right to cancel, you are
responsible for the cost of returning the goods to us. Returns are sent
to an address outside the United Kingdom, which we will confirm when
you contact us. This does not apply to faulty, damaged or misdescribed
goods, where we cover the cost. See our Returns & Refund Policy.
12. DIGITAL PRODUCTS
Digital products (PDF guides) are delivered by email to the address
used at checkout, immediately after payment confirmation. No physical
shipping is involved.
13. CONTACT
FORMA · David Arribas Álvarez · support@formacoworld.com