Verzendbeleid
SHIPPING POLICY
Last updated: July 2026 · formacoworld.com
1. ORDER PROCESSING
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
You will receive an order confirmation email immediately after purchase, and a shipping confirmation email with tracking information once your order has been dispatched.
2. SHIPPING DESTINATIONS
We currently ship to the Netherlands and across the European Union. If your country is not available at checkout, contact us at support@formacoworld.com and we will do our best to assist.
3. DELIVERY TIMES
| Destination | Estimated Delivery |
|---|---|
| Netherlands | 7–14 business days |
| Rest of EU | 10–20 business days |
These are estimated timeframes and are not guaranteed. Delays may occur due to customs processing, carrier disruptions, or high-demand periods.
4. SHIPPING COSTS
Shipping costs are calculated at checkout based on your destination and order total. Free shipping may be available for qualifying orders — any active promotion will be displayed on the product page or at checkout.
5. ORDER FULFILLMENT
Orders are fulfilled by our logistics partner Teemdrop. Your name and delivery address will be shared with Teemdrop solely for the purpose of fulfilling your order. For more information, see our Privacy Policy at formacoworld.com/pages/privacy-policy.
6. TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update after you receive the shipping confirmation.
If you have not received a tracking email within 5 business days of your order, contact us at support@formacoworld.com.
7. CUSTOMS & IMPORT DUTIES
For deliveries within the EU, no additional customs duties apply. All prices displayed at checkout include applicable VAT.
8. LOST OR DELAYED PACKAGES
If your order has not arrived within the estimated delivery window:
- Check your tracking number for the latest update
- Check with neighbours or your building's reception
- Contact the carrier directly with your tracking number
If the package is confirmed lost by the carrier, contact us at support@formacoworld.com and we will arrange a replacement shipment at no cost to you.
9. INCORRECT ADDRESS
Please ensure your delivery address is complete and correct at the time of purchase. FORMA is not responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error in your address after placing your order, contact us immediately at support@formacoworld.com. We will do our best to update it, but we cannot guarantee changes once the order has been dispatched.
10. DIGITAL PRODUCTS
Digital products (PDF guides) are delivered electronically to the email address used at checkout. No physical shipping is involved. Delivery is instant upon payment confirmation.
11. CONTACT
FORMA
Email: support@formacoworld.com
Website: formacoworld.com